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16 to 18 May 2012
Lisbon, Portugal
a set of practical
Workshops
Workshops

Research Workshops

Ginny Redish

Writing Web Content that Works

Ginny Redish
In this practical and fun workshop with Ginny Redish, you'll see the power of thinking of every use of your web site as a conversation started by your site visitor. You'll see how personas and scenarios help you write great web content. You'll understand why people skim and scan on the web. You'll realize where on web sites people read and don't read – and why. You'll see and practice how to plan, organize, write, and evaluate content for web sites and mobile apps.
Indi Young

Mental Models

Indi Young
There are plenty of workshops that teach you how to design well. There are more that teach you how to test and improve your offerings. But there are very few workshops that teach you what to design. In this workshop Indi Young, author of Mental Models: Aligning Design Strategy with Human Behavior, will teach you the skill of building mental model diagrams–a powerful tool to help you create products and services that do a better job of meeting the real needs of your users.
Nate Bolt

Remote Research

Nate Bolt
Nate go over the latest in web-based UX research, including discussion of the onslaught of new tools that have appeared recently. This workshop will provide hands-on training in remote methods for qualitative user research, including remote usability testing, remote card sorting, recruiting, and other crafty tools and methods for remote studies.
Steve Portigal

Well, We've Done All This Research, Now What?

Steve Portigal
One of the most persistent factors limiting the impact of user research in business is that projects often stop with a cataloging findings and implications rather than generating opportunities that directly enable the findings. This workshop gives people the tools to take control over synthesis and ideation themselves by breaking it down into a manageable framework and process.

Who is this for?

Research workshops focus on the collection of information to lay the groundworks for design.

In this workshops you'll learn how to collect, interpret and analyse information about clients, the business and the end users of products.


Design Workshops

Dave Gray

Gamestorming

Dave Gray
Gamestorming applies game thinking and game mechanics to these kinds of business challenges. Gamestorming can help you quickly form simple models of complex systems, so you can involve others in your thinking, explore systems, and experience them from within to gain new insights. Gamestorming is a holistic collaboration approach that will help you combine design practices like sketching, sorting, prototyping and role-play to gain meaningful insights and outcomes.
Debra Gelman

Designing for Children

Debra Gelman
In this fun, interactive workshop, you'll learn the basics of designing for kids through hands-on activities, projects and collaborative activities. You will learn techniques for research and testing with kids as well as specific strategies for designing for kids of different ages. Finally, you'll learn how to apply these strategies and techniques to adult audiences as well.
Mike Kuniavsky

Designing Smart Things

Mike Kuniavsky
This workshop will introduce both fundamental concepts of ubiquitous computing user experience design and specific techniques for designing services and interfaces.
Cennydd Bowles

Undercover User Experience

Cennydd Bowles
This workshop will cover ways to introduce "Undercover UX" into your company. You'll find out why a big pitch to the CEO is a waste of time, and instead learn the value of the stealthy approach. You'll learn how culture makes a critical difference to the adoption of design, and the red flags to look out for in your role. You'll practice rapid iterative prototyping techniques and learn how to master critique sessions so that you retain control of the design process. Finally, you'll learn war stories and tricks to get developers, marketers, product owners and senior managers to support design efforts without the need for formal proposals.
Joshua Porter

Designing for the Usage Lifecycle

Joshua Porter
In this workshop Joshua Porter will illustrate how to improve the overall effectiveness of your web application. You will learn the primary hurdles of the usage lifecycle and the major design challenges of each stage. Attendees of this workshop will come away with a clear picture of how to design for their own usage lifecycle and will have dozens of examples to implement immediately.
Rachel Hinman

Mobile Prototyping

Rachel Hinman
This workshop will outline why prototyping is an essential part of the emerging world of tablet and mobile experience design. You'll learn the underlying design principles and design conventions of Natural User Interfaces (NUIs), animated transitions and the interaction design language that is emerging as touchscreen devices become commonplace.
Andrea Resmini

Pervasive Information Architecture

Andrea Resmini
Ever wondered how you can make any single piece of your strategy, online and offline, contribute to making your users and customers feel at home? As the way we make sense of the world is largely dependent on the fact that we are embodied beings, with a physical body of a certain size, this workshop will introduce you to the world of place-making in cross-channel user experience design and pervasive information architectures.
Kim Goodwin

Designing with Scenarios

Kim Goodwin
Unlike use cases and agile user stories, scenarios rely on the generative and persuasive power of storytelling, which is perhaps the most natural creation and communication medium there is. Based on a deep understanding of what makes your "characters" tick, this workshop will show you how to develop compelling stories, then use those stories to visualize a new experience, from cross-channel interaction down to screen design.

Who is this for?

Design Workshops focus on the techniques to bring your ideas to life and present them to other people.

Here you'll learn how to translate the findings from Research into real interfaces by using several techniques to deveolp the design further and to document it for production.


Strategy Workshops

Peter Morville

Cross-Channel Strategy

Peter Morville
In this interactive workshop, Peter will provide specific tools and recommendations for designing for the full experience lifecycle across channels and touchpoints. You will leave the workshop ready to integrate cross-channel strategy and design into your toolkit, ensuring a more holistic and satisfying experience for your users and customers regardless of where they are interacting.
Arnie Lund

Strategic User Experience Management

Arnie Lund
This course will help user experience managers, leaders and aspiring leaders to create exciting, actionable strategies that will amplify the impact of their teams within their organizations. It will provide insights and approaches that have proven to be best practices across our field, and support their application to advance the strategies, overcome obstacles and drive change.
Gerry McGovern

Top Tasks Management

Gerry McGovern
Top Task Management gives you a way to truly know how well your website is performing. It gives you real metrics that truly measure how well your website is doing. But more than that, it gives you a roadmap for improvement. It will show you what to fix to make your website a world class one.
Derek Featherstone

Accessibility for UX Designers

Derek Featherstone
Filled with practical advice and examples from real projects, this workshop will provide you with an in-depth look at accessibility requirements for the modern web, recognize accessibility challenges earlier in the design process and communicate accessibility concepts more clearly with the rest of your team.

Who is this for?

Strategy workshops go a little bit further than research and design. They're mostly aimed at seasoned professionals, team leaders or professionals in roles on a management level. They are aimed at Experience Planners and Managers, Business Analysts, Team Leaders and Project Managers.

But even if you didn't got that far in your career yet, you will still benefit from learning the management and leadership skills provided by these workshops.


Our Sponsors and Supporters

Platinum Sponsors:
23 Video
Gold Sponsors:
ZON
Silver Sponsors:
Rosenfeld Media O'Reilly Pearson Publishing Morgan Kaufmann - Elsevier Wiley
Balsamiq Studios Loop11 - Online, Unmoderated User Testing Goplan Survs - Asking for you invoic€xpress

Gold Partners:
ActiveMedia - ScreenEMotion Corefactor
Silver Partners:
Waterdog Mobile
Adegga.com
Supporters:
TAP Portugal AHP - Applications and Hosting Provider Tryp Oriente Raio Filmes
Axure - See it happen Optimal Workshop - Make it Easy
Media Sponsors:
Johnny Holland
UX Magazine