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David Sloan

  • User Experience Research Lead at The Paciello Group David has spent over 14 years as a researcher, educator, and consultant, helping people to create great digital products and services that can be used by as many people as possible, regardless of disability. He joined The Paciello Group (TPG) in 2013, having previously worked at the University of Dundee’s School of Computing, one of the world’s largest academic research groups investigating better digital accessibility for older people and people with disabilities.

  • Author of:
Wed

24

14:00 - 17:30

Room 2
Fri

26

14:00 - 17:30

Room 2
Workshop

Accessible UX Strategy for Humane Products

with David Sloan

Designing for people with disabilities is often considered an “edge case” in product development. But in our work as accessible user experience specialists, we gain rich insights from partnering with people with disabilities to understand a problem space and identify solutions. In fact, we sometimes wonder whether UX work might be most effective if we focused only on people with disabilities. And extending this thought, what if we prioritized edge cases more generally in our UX research and design? How might this help us to create a more flexible, sensitive design that addresses core business goals?

In this workshop you will learn how to use principles of inclusive user research and accessible user experience to focus product design on creating humane products.



We will cover the following topics:

  • The potential role of edge cases in product development
  • How focusing on accessibility can improve UX
  • The practicalities of involving people with disabilities in user research
  • Methods for integrating accessibility into product development processes

The workshop will use active learning methods to ensure participants gain understanding and skills, including demos, brainstorming, design studio methods, and prototyping.



Participants will gain:

  • Appreciation of the benefits of focusing on accessibility in product design
  • Practical experience with a range of inclusive research methods
  • The practicalities of involving people with disabilities in user research
  • Practice turning research insights into design decisions that benefit everyone

Workshop participants should have some experience in UX research and design. Familiarity with accessibility requirements is beneficial, but not required.

Thu

26

16:50 - 17:25

Auditorium I
Talk

Because McLuhan

“What if McLuhan is right? Suppose he is what he sounds like – the most important thinker since Newton, Darwin, Freud, Einstein and Pavlov?” – Tom Wolfe (1969)

Folks from within the community of UX practice have been calling for the death of the wireframe since the early ‘oughts. And now with the rise of Agile, the death-knell is ringing from without. Just so you know: they are coming for the rest of our deliverables.

How in today’s Lean world do we situate the role of depiction and documentation in our process? If in the past we were doing it wrong, how do we go forward doing it right?

This presentation introduces Marshall McLuhan’s four laws of media, as applied to UX design and software development. Attendees will learn how to analyze the media we use to depict, deliver and approve our ideas while avoiding subtle and pernicious traps that lurk in the interplay between medium and message.