Emily DiLeo
Research Operations and Knowledge Management Consultant at The CurrentEmily DiLeo, PhD, MLIS, is a research operations and knowledge management consultant who helps organizations make their research more findable, accessible, and impactful.
With a background in qualitative research, ethnography, and information science, Emily spent over a decade as a librarian and archivist at Yale University before transitioning into UX research operations.
In 2024, she founded The Current, a consulting practice dedicated to designing systems and strategies that foster knowledge sharing and insight reuse across teams.
Knowledge Management with AI for Research Ops
AI-powered search, chatbots, and insight platforms promise to “fix” knowledge management problems, but most organizations quickly discover that tools alone don’t repair knowledge fragmentation, improve sluggish adoption, or preserve tacit knowledge.
In this hands-on workshop, participants will move beyond theory to explore where AI genuinely helps knowledge management today, and the groundwork that organizations must put in place to succeed. Drawing on real-world examples, we’ll focus on practical use cases like search and discovery, while addressing more complex challenges such as gathering tacit knowledge, asserting governance, and improving adoption.
Participants will leave with a clear framework, concrete implementation ideas, and a set of diagnostic tools they can immediately apply in their own organizations—whether they’re experimenting with AI today or trying to make sense of growing pressure to do so.
The workshop does not require any previous experience with knowledge management.